Refund Policy
Last Updated March 21, 2023
Thank you for shopping at Two Soles Abroad. We appreciate your support and want to ensure that you have a positive experience. Please take the time to read our Refund Policy carefully to understand the terms and conditions that apply to the purchase of digital downloadable products from our website.
Digital Products
At Two Soles Abroad, we sell digital downloadable files, such as e-books, photography presets, travel guides, itineraries, and other resources. Due to the nature of these digital products, they cannot be returned, which means we cannot offer refunds or exchanges for these items.
Please ensure that your devices and software are compatible with our digital products before making a purchase. This helps avoid potential issues or disappointments related to product usability.
Non-refundable Products
Please note that all digital downloadable products purchased on https://twosolesabroad.com are non-refundable. Once the transaction has been completed and the product has been delivered, it is considered final. No refunds or exchanges will be provided.
Exceptional Circumstances
While our general policy is that all digital products are non-refundable, we understand that exceptional circumstances may arise. In such cases, we may, at our sole discretion, consider issuing a refund or providing an alternative solution.
If you believe that your case qualifies for an exception, please contact us within 14 days of your purchase at hello@twosolesabroad.com. Provide a detailed explanation of the issue, along with any relevant documentation or evidence. We will review your request and respond within a reasonable time frame. Requests made beyond this timeframe may not be considered.
Technical Issues
If you experience any technical issues while downloading or accessing your purchased digital product, please contact us immediately at hello@twosolesabroad.com. We will work with you to resolve the issue and ensure that you receive the product you purchased.
Contact Us
If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at hello@twosolesabroad.com. We are always happy to assist and clarify any uncertainties you may have.
By purchasing a digital product from our website, you agree to the terms and conditions outlined in this Refund Policy. We reserve the right to modify or update this policy at any time. Any changes will be effective from the date of posting on our website. We encourage you to review our Refund Policy periodically to stay informed about any updates.